Privacy Policy & Allergy Disclaimer

This Privacy Policy describes how your personal information is collected, used, and shared when you interact with www.viktoriasshop.com.au (the "Site").

Personal Information We Collect

When you visit our Site, we may automatically collect certain information about your device. This can include details such as your web browser type, IP address, time zone, and information about how you interact with our Site. We collect this Device Information through tools like:

• Cookies – small data files stored on your browser to help the Site function properly and remember preferences. You can disable cookies in your browser settings.
• Log files – which record actions on the Site, including IP address, browser type, and date/time stamps.
• Analytics tools – such as Google Analytics, which help us understand how visitors use our Site and improve your experience.

Additionally, when you complete a quiz, sign up for emails, or contact us, we may collect information you provide directly, such as your first name and email address. We use this information to deliver your quiz results, send updates, and communicate with you.

How We Use Your Personal Information

• Deliver quiz results, updates, and recommendations.
• Communicate with you via email (with your consent).
• Improve and optimise our Site using analytics.
• Comply with applicable laws and regulations.

Sharing Your Personal Information

We use trusted third-party platforms to help us operate our services (such as Involve.me for quizzes and Google Analytics for website insights).

• Learn more about how Google uses your information here: Google Privacy Policy.
• You can opt out of Google Analytics here: Opt-out link.

We may also share your information if required to do so by law. We will never sell or rent your personal information.

Do Not Track

Please note that we do not change our Site's data collection practices when we see a "Do Not Track" signal from your browser.

Data Retention

We will retain your personal information only as long as necessary to provide our services, unless you ask us to delete it sooner.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Viktoria's Shop products are handcrafted in Australia using natural botanicals, herbs, and essential oils. While our blends are made with care, natural ingredients can still cause allergic reactions or skin sensitivities in some individuals.

Viktoria's Shop does not make any medical or therapeutic claims. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition, in accordance with Australian Consumer Law (ACL) and Therapeutic Goods Administration (TGA) guidelines.

If you are pregnant, nursing, or have any pre-existing medical conditions, please consult your healthcare professional before using herbal or botanical products.

By purchasing or using our products, you acknowledge and accept this disclaimer.